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Healthcare professional support

Get help with BodyGuardian™ monitors from the Boston Scientific Cardiac Diagnostics customer support team.

Preventice is now Boston Scientific Cardiac Diagnostics

Looking for BodyGuardian information? Visit our product manuals page.

Customer support

Contact us with questions about BodyGuardian monitors.

(888) 500-3522 (press 2, 8)

Option 5 after hours direct line: (281) 760-0549

Clinical and patient services

Our 24/7 HIPAA-compliant IDTF (independent diagnostic testing facility) infrastructure, dedicated certified cardiographic technicians, and certified rhythm analysis technicians will respond to rhythms according to your protocol, specify report data delivery, personalize call notifications, and coordinate home hook-up services.

Billing and reimbursement assistance

Our contracts with all major commercial payers ensure that our portfolio is in-network for 95% of covered lives. We also offer financial programs to provide access to care for uninsured patients and for those whose insurance does not cover our services.

Below is the information regarding Medicare billing:

View coding and payment for Medicare

View Purchased Service Notification FAQ for Medicare

Need more help?

Get in touch with the customer support team at Boston Scientific Cardiac Diagnostics.

Have comments or feedback?

We would like to hear about your experience with Boston Scientific Cardiac Diagnostics.