Preventice is now Boston Scientific Cardiac Diagnostics
If you have symptoms, contact your doctor or healthcare professional. In a medical emergency, call 911 immediately.
Monitor Assistance and Supply Requests
Contact us with questions about wearing and using your monitor.
Phone: (888) 500-3522 option 1, 1, 1
Direct (281) 760-0517
Hours: 24/7/365
Medical Records
Contact us to receive copies of your medical records.
Toll free (888) 500-3522 option 1, 5, 5
Hours: 8am – 5pm Central, Monday-Friday
How to return your monitor
See Cardiac Monitoring Journey for how to return your monitor. Or call or email us.
Phone: (888) 500-3522 option 1,4
Hours: 24/7 availability
Billing and insurance
Contact us with billing and insurance questions or to make a payment.
Phone: (888) 747-4701
Phone: (888) 500-3522 1,5
Hours: 8am – 5pm Central, Monday-Friday