Healthcare professional speaking and touching the shoulder of an older patient.

Patient support

Contact our customer service to get questions answered about wearing your BodyGuardian™ MINI remote cardiac monitor.

Preventice is now Boston Scientific Cardiac Diagnostics

If you have symptoms, contact your doctor or healthcare professional. In a medical emergency, call 911 immediately.

Monitor Assistance and Supply Requests

Contact us with questions about wearing and using your monitor.

Phone: (888) 500-3522 option 1, 1, 1

Direct (281) 760-0517

Hours: 24/7/365

Email customer support

Medical Records

Contact us to receive copies of your medical records.

Toll free (888) 500-3522 option 1, 5, 5

Hours: 8am – 5pm Central, Monday-Friday

Email privacy

How to return your monitor

See Cardiac Monitoring Journey for how to return your monitor. Or call or email us. 

Phone: (888) 500-3522 option 1,4

Hours: 24/7 availability

Email monitor returns

Billing and insurance

Contact us with billing and insurance questions or to make a payment.

Phone: (888) 747-4701

Phone: (888) 500-3522 1,5

Hours: 8am – 5pm Central, Monday-Friday

Email reimbursement