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Please note that the following pages are exclusively directed to health care professionals in the United States. Other health care professionals should select their region in the top right corner of the website.
By clicking “accept” button, you confirm you are at least 18 years of age, a healthcare professional in the United States, and that you have read and agree to our Privacy Policy.
Boston Scientific Cardiac Diagnostics Privacy Policy
Effective Date: December 20, 2022
Policy scope
This Privacy Policy (Policy) sets forth the Boston Scientific Cardiac Diagnostics, Inc. (“BSC CDx” or “We”), a wholly owned subsidiary of Boston Scientific Corporation (BSC), privacy practices regarding the collection and use of personal information, personal data or other regulated information associated with natural persons (collectively, "personal data") relating to BSC CDx websites, applications, or other digital platforms, including but not limited to mobile sites and our applications, directed to individuals in the United States (collectively, Sites) that link to or otherwise reference this Policy. This Policy also describes your choices regarding our use of your personal data and how you can exercise rights related your information, as applicable, such as to request access, modification, portability or deletion of such information. When we refer to BSC, we mean Boston Scientific Corporation, including our affiliates and subsidiaries. BSC adheres to privacy best practices, including the Generally Accepted Privacy Principles (GAPP). Reporting under this Policy may be directed to BSC Global Privacy.
Please see the state privacy information section of this notice if you reside in states such as Colorado, Connecticut, Utah, and Virginia that provide broad privacy rights. If you are a resident of California, please see the Boston Scientific Cardiac Diagnostics Privacy Policy for California Residents.
Protected health information
We are dedicated to maintaining the privacy and integrity of your protected health information ("PHI") that we collect when working with healthcare providers. Patient information shared with us by these healthcare providers or received by us on their behalf will be used and disclosed consistent with the Health Insurance Portability and Accountability Act and our contracts with those providers and is not subject to this Privacy Policy.
Information collection and use
Personal data is data that reasonably relates to or can be used to identify or contact you or another member of your household, such as your name, email address, telephone number or similar information. BSC collects personal data you voluntarily give us, such as but not limited to, when you request information via our Sites, submit your resume, register for Sites or events, sign up for communications or interact with BSC team members.
We collect or obtain personal data from the following sources:
Our Sites include interactive digital health tools, including enrollment portals, through which information is collected from users. We also collect information about your interactions with our Sites. We collect such information using web logs, cookies, pixels, beacons and similar tools, some of which may be operated by third parties. Our Sites automatically track certain behavior (usage data) during visits, such as, referring/exit URLs and we also collect other basic information about you which does not directly identify you but which may correspond with you or a particular device. We use this information to learn more about how our Sites and online resources are used and to otherwise improve and administer the Site. We also use this information to enable us to deliver information tailored to your interests and preferences, based on your use of the Site. For example, we may collect the internet protocol address assigned to your computer by your internet service provider. This address may change each time you connect to the internet (a “dynamic” IP address), or it may remain the same (a “static” IP address). In most cases, this information is collected automatically, for our legitimate business interests. If you are a registered user, we may use your usage data with or without your personal data, in order to measure the Site's performance and improve the Site's design and functionality. Depending upon the nature of our interactions with you, we collect and store the following types of information from you:
When you provide us with personal data about your contacts we will only use it for the specific reason for which it is provided. If you believe one of your contacts has provided us with your personal data and you want to submit a removal request, please contact us at globalprivacy@bsci.com.
Licensed medical professionals must provide additional personal data to register (e.g., profession, title, Medical ID and clinical affiliation) in case of Sites with restricted access. In addition to the uses mentioned above, we use this data to review and verify your registration. We may obtain additional information about you from other sources through your Unique Physician Identification Number (UPIN).
Use of your personal data
We use the information we collect for the following business purposes:
Disclosing personal data
In addition to the disclosures described throughout this Policy, and subject to applicable law, we and our third parties may disclose your personal data:
We may share aggregate data with selected third parties. For example, BSC may disclose aggregate Usage Data to third parties to understand how the Sites are used or performing or for marketing or Site improvement purposes. Aggregate data does not directly identify individuals. See also "Cookies" below.
The access, use and disclosure granted to our affiliates, subsidiaries, and third parties is limited solely to the purposes for which such information was provided. Furthermore, we require our affiliates and subsidiaries to uphold and maintain BSC’s policies with respect to privacy and the treatment of your personal data in accordance with applicable laws and regulations.
On our Sites, we make information available to third parties so that they may provide us with services. Please read the following section on Cookies & Similar Technologies for additional information.
Cookies and similar technologies
We use, and allow certain other companies to set, cookies and similar technologies on the Sites. These technologies enable us and third parties to remember your preferences, recognize you, and learn about your online activities on the Sites and other digital properties, including those operated by third parties. These technologies may collect your IP address, device identifiers, other identifiers, browser and system information, and information about your online activities. We use these technologies to improve our Sites, deliver personalized experiences, remember your preferences, and deliver targeted advertising. Some of the disclosures of information associated with these technologies may be deemed "sales" as we may receive valuable consideration for disclosing personal data. To opt out of sales or certain types of targeted advertising, please see the State Privacy Information section below. Please also see our Cookie Policy at https://www.bostonscientific.com/en-US/privacy-policy/cookie-policy.html.
Opt-out of marketing communications and feedback deletion
To "opt-out" of receiving marketing or promotional communications, please follow the unsubscribe instructions included in the specific communication.
If you wish to update or delete a testimonial you submitted, please contact us at webmaster@bostonscientific.com.
The information you post in publicly-accessible Site blogs or community forums may be read, collected, and used by others who access them. To request removal of your personal data from our blog or community forum, contact us at webmaster@bostonscientific.com. In some cases, we may not be able to remove your personal data, in which case we will let you know if we are unable to do so and why.
Data retention
We retain your information while your account is active or as needed to provide you with products, services or relevant information. After such time, we may continue to retain and use your information as necessary to comply with our legal, regulatory and ethical obligations, resolve disputes, exercise our rights, conduct internal research, maintain records, and enforce and comply with our agreements.
Security
BSC deploys physical, technical, and procedural safeguards designed to protect the personal data we collect. However, we cannot guarantee the security of your information, and the transmission of information via the internet, including by email, cannot be guaranteed. Please email any Site or application security questions to webmaster@bostonscientific.com.
Links to other sites
This Policy applies only to BSC Sites and applications that link to this Policy. Our Sites include links to both our affiliated sites and to non-BSC web sites, including access to content, products and services of such affiliated and non-affiliated sites (Other Sites). BSC is not responsible for the privacy practices of Other Sites. You should directly contact these Other Sites to read their privacy policies and for more information about their practices.
Minors
Our Sites and applications are not intended for use by individuals under the age of 18, and BSC does not knowingly collect personal data from those in this age group. If you are under 18, please discontinue the use of our Sites and applications. If we become aware that someone under the age of 18 has registered, we will expunge any related personal data from our records.
State privacy information
Depending on where you reside, you may have certain rights with respect to your personal data, subject to applicable exceptions. For residents of California, please see the Boston Scientific Cardiac Diagnostics Privacy Policy for California Resident for more information.
Residents of any state may issue requests to exercise the rights listed below. Our response to your request may vary depending on your state of residence
How to exercise your rights
If you would like to exercise one of your rights or exercise rights on behalf of someone else, please contact us by:
Please provide us with a description of the information we require to address your rights request, including your name, email address, phone number, and the nature of your request.
To process your requests to Know, Access, Delete, or Correct personal information, we must be able to verify your identity to a reasonable degree of certainty. To verify your identity, we will ask you to provide your contact information and additional identifiers based on your relationship with us. Before we process your request, we will match these data points with data points we currently maintain to verify your identity and your relationship with us.
When you use an authorized agent to submit a request, you must provide the authorized agent with written permission to do so, and, in certain circumstances, we may ask you to verify your own identity directly with us. We may deny a request from an authorized agent that does not submit proof that they have been authorized by you to act on your behalf. Authorized agents may use the channels listed above to submit requests.
You may also contact us using these methods to appeal any decision we make relating to your request to exercise your rights.
If you would like to opt out of targeted advertising, please proceed to visit our Do not sell or share my personal information preferences center.
Updates to privacy policy
BSC CDx may, in its sole discretion, update this Policy by posting the amended Policy on this Site. We will notify you prior to the changes, where required, of material Policy changes via your account email address or by a Site notice.
This Policy was last updated on February 8, 2024.
Contact us
Please direct privacy-related issues, questions, comments or complaints to one of the following:
Email: GlobalPrivacy@bsci.com
Postal Mail:
Boston Scientific Corporation
Global Privacy Office/Legal
300 Boston Scientific Way
Marlborough, MA 01752 (USA)
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ECAT support
If you need assistance, please contact the ECAT Help Desk.
Phone: (800) 290-8201
Hours: 7am – 5pm Central Monday-Friday
Email: dscpecathelp@dla.mil
If you need emergency assistance after hours, please contact the Customer Interaction Center (CIC) at (877) 352-2255.
Boston Scientific Cardiac Diagnostics customer support
For questions about BodyGuardian monitors and services, please contact customer support.
Phone: (888) 500-3522
Email: customersupport@CDxBsci.com
BodyGuardian VA brochure
Learn more about integrating BodyGuardian remote cardiac monitors into your facility and ordering direct through the ECAT programs.
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ECAT info sheet
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