Doctor smiling at elderly patient in hospital room.

Patient heart monitoring journey

Find out everything you need to know, from wearing your monitor to returning it.

Preventice is now Boston Scientific Cardiac Diagnostics

If your doctor suspects you have an arrhythmia, they may prescribe a BodyGuardian™ MINI or a MINI PLUS remote cardiac monitor. Wearing the monitor as you go about your daily activities will help your healthcare professionals understand your condition and develop a diagnosis and treatment plan if you need it.

Step-by-step instructions for your heart monitor

Your doctor’s staff will present you with a BodyGuardian heart monitor and demonstrate how to attach it. They may also show you how to record and transmit your first electrocardiogram (ECG) recording.

Before we ship the monitor, we will call you to verify your address, phone numbers, and insurance. Please promptly respond to all messages from us.

Your monitor records every heartbeat as you go about all your daily activities. If you experience heart symptoms, press the monitor’s center button and follow the instructions in the patient instruction manual.

If your doctor prescribes BodyGuardian MINI PLUS for cardiac event monitoring, your heart data will be sent transmitted in near-real-time to Boston Scientific Cardiac Diagnostics’ monitoring center. If you wear the BodyGuardian MINI, your data will be read once your device is returned to us after your monitoring period.

You can contact our Patient Services team with questions or concerns about monitoring. If you have medical concerns, contact your doctor. If you have a medical emergency, call 911 immediately.

Visit patient support

Your doctor will discuss the results with you. Boston Scientific Cardiac Diagnostics generates reports of your results and shares them with your physician. If your ECG shows a potentially serious heart abnormality, your doctor will be notified. Boston Scientific Cardiac Diagnostics may contact you with follow-up questions.

We provide a secure and easy way for you to pay for your monitoring services.

Make a payment

If you have questions contact our billing department

How to return your cardiac monitor

Patient signing for package.

If your healthcare provider gave you the monitor

Follow your provider’s instructions.

If the monitor was shipped to your home

Return the monitor directly to the address listed on the shipping label.

1. Place the monitor and all charging accessories in the padded pack and put the pack in the shipping box. Check the instruction manual to make sure you’ve included everything.

2. Remove the adhesive strip from the flap on the shipping box and seal securely. The prepaid return label is affixed to the bottom of the box.

3. Drop the package off at the shipping carrier listed on the prepaid return label. For help with returning equipment, call us at (888) 500-3522. 

Patient support

Contact us for help with your BodyGuardian monitor.